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Posted on: February 1, 2021

ComEd-Imposters & Scams-Don't Get Scammed

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Over the past few years, ComEd has tracked a 60-percent increase in reports of scams and scam attempts coming into our call center.  Please help us protect our customers and your residents.  For more information, please visit https://www.comed.com/MyAccount/CustomerSupport/Pages/ImpostersScams.aspx

Here are some tips to help identify scams:

 1. ComEd will never come to a customer’s home or business to:

• Demand a payment.

• Ask for immediate payment with a prepaid cash card.

• Ask for their ComEd account number or other personal information, such as a driver’s license number.

2. ComEd will never call a customer to:

• Ask for their account number.

• Ask for personal information such as their Social Security number or bank information.

• Ask them to make a direct payment with a prepaid cash card.

3. To identify an actual ComEd employee, remember:

• All ComEd field employees wear a uniform, including shirt and safety vest, with the ComEd logo.

• ComEd employees visibly display a company ID badge with the ComEd logo and employee’s name.


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