News Flash


Posted on: September 30, 2021

City Council Passes Ordinance Standardizing Mailbox Positioning


Press Release

Crest Hill City Council Passes Ordinance Standardizing Mailbox Positioning

The City of Crest Hill City Council recently passed an ordinance standardizing the placement of mailboxes along with the process of how to get reimbursed in the event of a mailbox becoming damaged by a snow plow. The USPS standards are published on the City Website and will be sent to those residents whose mailboxes are in violation of the ordinance.

Here are some helpful guidelines to follow when placing your mailbox:

    Position your mailbox 41″ to 45″ from the road surface to the bottom of the mailbox or point of mail entry.

    Place your mailbox 6″ to 8″ back from the curb. If you do not have a raised curb, contact your local postmaster for guidance.

    Put your house or apartment number on the mailbox.

    If your mailbox is on a different street from your house or apartment, put your full street address on the box.

Please keep in mind if your mailbox is not moved, per ordinance the City of Crest Hill shall not be liable for, nor shall pay any damages for any mailbox which is placed in violation of Section 12.36.010 of Ordinance #1868. 

If you move your mailbox to conform with USPS Standards, please call us at 815-741-5108 for a reinspection. Failure to call for a reinspection will result in staying on the non-conformance list in terms of liability. 

Click here to view the entire ordinance.

Click here to see USPS guidelines.

Click here for our Letter to Residents 

Frequently asked questions in regard to new mailbox ordinance:

Q: My mailbox has been here for many years, why is it an issue now?
A:  City Council recently passed the ordinance after a large amount of mailboxes were hit during snow events. This ordinance provides a standardized way to enforce mailboxes that are hit throughout the city. 

Q: I do not want to move my mailbox, do I have to?
A: Mailboxes do not need to be moved, but those residents who do not move them will be ineligible for reimbursement. 

Q:My mailbox is on my house, does this mean I need to take it to the street?
A: No, if your mailbox is on your home currently you do not need to move it to the road. 

Q: The City installed my mailbox after it was hit last time.
A: If this is the case please call Public Works at 815-741-5108 and we can come out and look at your individual mailbox.

Q: My mailbox is brick, how can I move it?
A: We understand some residents have brick mailbox structures and while they are non complaint, they don’t need to be moved.

Q: My mailbox is leaning forward and has been for a while, what can be done?
A: The easiest way to make a leaning mailbox compliant is to reinforce the post at the ground to get it back in a straight position so it is not leaning over the curb.  Compacting the area around the post with a gravel mix and tamping it into place or reinforcing with a product like EZ mender post repair.

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